Learning Lens

← Back

Terms of Service

The agreement between Learning Lens and subscribing schools

Effective date: July 2026 — Version 1.2

1. Definitions

"We," "us," "our" refers to Jamie Scobie, trading as Learning Lens, the operator of Learning Lens.

"You," "your" refers to the school, local authority, or educational establishment that subscribes to Learning Lens.

"Users" refers to the individual staff members who access Learning Lens under your subscription.

"The Service" refers to the Learning Lens web application and all its active modules.

"Your Data" refers to all data entered into the Service by you or your Users.

2. The Service

Learning Lens is a web-based platform for school improvement evidence. It is provided as a Software as a Service (SaaS) product, accessed via a web browser. The specific modules available to you depend on your subscription. We will make reasonable efforts to maintain the availability and performance of the Service, but we do not guarantee uninterrupted access.

3. Your Responsibilities

  1. You are responsible for ensuring that your use of the Service complies with all applicable data protection legislation, including completing any Data Protection Impact Assessments required for your processing activities.
  2. You are responsible for the accuracy of data entered into the Service by your Users.
  3. You are responsible for managing User accounts within your school, including assigning appropriate roles and deactivating accounts for staff who leave.
  4. You must not enter pupil personal data into the Service. The Service is designed for staff and school-level observation data only.
  5. You must not share login credentials between Users. Each User must have their own account.
  6. You must not use the Service for any purpose other than classroom observation, professional dialogue, self-evaluation, and school improvement planning, all in a developmental and non-disciplinary context. The Service must not be used in competence procedures, capability processes, or disciplinary investigations.

4. Our Responsibilities

  1. We will process Your Data only in accordance with our Privacy Policy and any Data Processing Agreement in place.
  2. We will maintain appropriate technical and organisational security measures to protect Your Data.
  3. We will notify you without undue delay (and in any event within 72 hours) if we become aware of a personal data breach affecting Your Data.
  4. We will provide reasonable support to help you fulfil data subject access requests relating to data held in the Service.
  5. We will not access Your Data except as necessary to provide the Service, investigate technical issues, or respond to your support requests.

5. Data Ownership

Your Data belongs to you. We do not claim any ownership of, or intellectual property rights in, the data you or your Users enter into the Service. You may export Your Data at any time. On termination of your subscription, you may request a full data export, which we will provide within 30 days.

The Service itself — including the software, design, taxonomy, research content, and analytical methods — is our intellectual property and is protected by copyright. Your subscription grants you a non-exclusive, non-transferable licence to use the Service for the duration of your subscription.

6. Subscription and Payment

  1. Subscriptions are annual, running from the date of activation.
  2. Fees are as quoted at the time of subscription and are subject to change on renewal with 60 days' notice.
  3. Payment is due within 30 days of invoice.

7. Cancellation and Termination

  1. You may cancel your subscription at any time by contacting us in writing. Your access will continue until the end of the current subscription period.
  2. We may terminate your subscription immediately if you breach these terms, particularly in relation to data protection obligations or misuse of the Service.
  3. On termination, your data will be retained for 90 days to allow for export, after which it will be permanently deleted. We will confirm deletion in writing.

8. Limitation of Liability

The Service is provided "as is." While we take every reasonable step to ensure accuracy, availability, and security, we do not warrant that the Service will be uninterrupted, error-free, or free from vulnerabilities.

Our total liability to you for any claims arising from or relating to the Service is limited to the total fees paid by you in the 12 months preceding the claim.

We are not liable for decisions made by your school based on data or analysis provided by the Service. The Service provides evidence and analytics to inform professional judgement; it does not replace that judgement.

9. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated to school administrators via email at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Scottish courts.